Términos y condiciones

Garantía y devoluciones

If remote control(RC) is not working with your electronics device you may return your order provided that the RCs which you wish to return are received by us no later than 14 days from the date of your receipt. You also have 12 months guarantee. We will refund your purchase provided that the RCs was purchased on remotes-world.com, and that the RCs is returned in the same condition it was in upon your receipt. This means the RCs must not have been damaged.

Please note that the return shipment needs to be handled and paid for by yourse. If we determine that the return is due to a mistake made by us, the delivery cost will be refunded. In this case we will pay the delivery cost to you by PayPal. Please note that we only accept prepaid returns, we do not accept returns that are cash on delivery.

Protección de PayPal/Fondy

PayPal/Fondy protegerá tus detalles financieros, y sólo sacará dinero cuando hagas un pago. Puedes usar Visa o Mastercard para pagar mediante el sistema de PayPal/Fondy.

Entrega

Después de completar tu pedido, debes escoger el medio que más te convenga para enviar tus productos. Se te mostrarán distintas formas de envío, que dependen del tiempo de envío, disponibilidad de un número de seguimiento, precio. Por favor, ¡TOMA NOTA! Si escoges el envío sin número de seguimiento, no podrás ser capaz de ver dónde está tu paquete.

Please NOTE! If you choose delivery without tracking number(Tracking=No), we can provide information that the parcel was shipped from our warehouse, but we will not return money if the parcel was not delivered to you.